RemoveBG AI - Professional Background Removal Tool

Overview

RemoveBG AI ("we", "our", or "the company") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect the information you provide when using our AI background removal service.

1. Information Collection

1.1 Personal Information

We collect information that you voluntarily provide, including but not limited to:

Name and contact information (email address, phone number)
Account information (username, password)
Payment information (securely processed through Stripe, we do not store complete payment card information)
Images you upload and related metadata

1.2 Automatically Collected Information

When you use our services, we may automatically collect:

Device information (IP address, browser type, operating system)
Usage data (access times, page views, feature usage)
Information collected through cookies and similar technologies

2. Information Use

We use the collected information for:

Providing, maintaining, and improving our AI background removal service
Processing your payments and managing your account
Sending you service-related notifications and updates
Providing customer support and technical assistance
Analyzing service usage to improve user experience
Preventing fraud and ensuring service security
Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

With your explicit consent
Sharing necessary information with service providers (such as Stripe payment processing)
Complying with legal requirements or court orders
Protecting our rights, property, or safety
In the event of business transfer or merger

4. Data Security

Security Measures

We employ industry-standard security measures to protect your information, including SSL encrypted transmission, secure data storage, access controls, and regular security audits. Images you upload are automatically deleted within 30 days after processing is complete.

5. Data Retention

5.1 Image Data

Your uploaded original images and processed images will be retained for 30 days after processing is complete, then automatically and permanently deleted. You can delete your images from your account at any time.

5.2 Account Data

Your account information will be retained during the active period of your account. If you delete your account, we will delete your personal information within 30 days, unless the law requires us to retain it for a longer period.

6. Your Rights

Under applicable data protection laws, you have the right to:

Access personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information
Restrict or object to the processing of your information
Data portability
Withdraw consent (where applicable)

7. Cookie Policy

We use cookies and similar technologies to improve your user experience, analyze website usage, and provide personalized content. You can manage cookie preferences through your browser settings.

8. International Data Transfer

Your information may be transferred to servers outside your country/region for processing. We ensure that such transfers comply with applicable data protection laws and take appropriate safeguards.

9. Children's Privacy

Our service is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

10. Policy Updates

We may update this privacy policy from time to time. Significant changes will be notified to you via email or website notification. Continued use of our service indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or need to exercise your rights, please contact us through the following methods:

Email: privacy@removebg-ai.com

Privacy Policy